Privacy Notice of SEDIN SA

Protecting your privacy,
our commitment.

Because your data and privacy are so important, we want to let you know that when you share your information with us, we take our obligations very seriously indeed. This Privacy Notice aims at informing you on our commitments in respect to data protection.

1. Introduction

SEDIN SA hereafter “our company”, is committed to protect the privacy and the security of your personal data.

We are data controller for the data that you share with us as client, supplier, visitor of our website or a candidate applying to a position with our company. In certain circumstances when we work with clients’ data, we may be a data processor. We will assist you should you ever require further information about who is controlling your data and why.

This Privacy Notice explains the types of personal data we may collect about you when you interact with us, via text, video, audio or any other communication channels. It also explains how we store and handle that data and keep it safe.

First of all, here are a few terms we may use in this document:

– “Personal data”is information relating to you as a living, identifiable individual.

– “Processing” means collecting, recording, organising, using, disclosing, storing and deleting your data.

It is likely that we will need to update this Privacy Notice from time to time, and we reserve the right to do so. We invite you to come back and check this regularly, but we will keep you informed on important changes.

2. Why the company needs to process data

When collecting your personal data, we will always make clear to you which data is necessary for each purpose we have told you about. We are processing your data on the following lawful grounds:

Consent: We may send you information about our services and which you have accepted, such as a newsletter or the participation to one of our events.

Contracts or pre-contractual relationships: in certain circumstances, we need your personal data to respond to your request, complaint or comment or to render services you have mandated our company to perform for you. We are also processing your job application for employment with us based on this ground (and on consent where applicable).

Legitimate interest of our company: for example, we need to maintain a record of our activities in our system.

We also have a legitimate interest to keep your data for business development or for internal governance, security or case management. –

3. Sensitive data

We don’t set out to collect sensitive information about our clients, prospective clients and candidates but we are mindful that information of sensible nature may be available to us from time to time. In case this should happen, we will obtain your express consent to process it or base this processing on a legal obligation.

4. When we collect your personal data

These occasions will include, but are not limited to:

  • When you mandate us to provide you our specialised services, in particular in relation to legal consultancy or IT development or services;
  • When you instruct us to protect and defend your intellectual property rights directly or as instructed by another IP firm on your behalf;
  • When you visit our offices or when you participate to events we organise;
  • When you or your organisation is a client of ours and uses our services;
  • When you supply goods and services to us;
  • When you access or engage with our website;
  • When you write to us about any subject by any means;
  • When you post, like, follow or reply on any of our social media feeds;
  • When your image or vehicle number plate is recorded on our CCTV system;
  • When you send us your application for a job opportunity.

5. What type of data is collected and why we collect it

We collect personal data in order to manage our business and deliver our services to you.

We may collect:

  • your personal and professional contact information,
  • complaints and requests information,
  • technical information when you visit our website such as your IP address, previous pages visited, web browser and search criteria entered,
  • social media username if you interact with us through those channels in order to help us respond to your comments, questions and feedback.

We may use technology such as cookies to help us deliver relevant and interesting content in our communications.

If we believe your data is no longer needed for the purpose of which it was collected, we will not process it further unless we have a legal obligation to do so.

6. Your data protection rights

For your security, we use all appropriate organisational and technical security controls to safeguard your data. The company is also committed to your data protection rights, such as:

Right of access and rectification: you have the right to obtain a copy of your information and to correct inaccuracies at any time.

Right to object: you have the right to change your mind and object to the processing of your personal data.

Right to deletion: you have the right to ask us to delete your data from our records. We will always uphold this right unless there is a legal obligation upon us to keep your data.

Right to restriction: you have the right to request the restriction of the processing of your personal data in certain circumstances. For example, you object to the accuracy of your personal data or your data has been unlawfully processed.

Right of portability: if we hold information about you and you want us to send it to another company that does similar work to us or provides a similar service, you can ask us to do that.

Right of revocation: you have the right to revoke your consent at any time. For example, you can opt-out by clicking the “unsubscribe” link in any email communication that we send you. We will then stop any further emails to you, except where we have a legitimate interest to do so, for example when we make substantive changes to this Notice.

You may exercise your rights by contacting us at the following e-mail address: privacy@sedin.ch. We will process your request as soon as possible.

7. Data retention and how long we may keep data

We only keep personal information as long as needed to carry out services that you requested or to which you have given your consent to the extent specified above or to use tracking advertising and analysis services within the scope of our legitimate interest, e.g. to send you marketing communication, answer to your queries, resolve problems or provide improved and new services, or for legal requirements.

We are allowed to retain the data for a reasonable time after you stop using our services. After a certain period, we will destroy or anonymise it in a secure manner, if there is no legal obligation to retain the information for a longer period.

8. International transfers of data

Occasionally we will need to share your personal data with third parties and our other offices which may be located inside and outside the European Economic Area (EEA) and Switzerland or to another country with or without an EU adequacy decision.

We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EEA or Switzerland, such as the USA. For example, this might be required when we store data in a Cloud Service. If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EEA or Switzerland or where an adequacy decision exists, and we will treat the information under the guiding principles of this Privacy Notice.

9. How to complain about our processing of your data

Should you be concerned about a possible interference with your privacy or misuse of your personal data by us, or if you have any questions or comments, you can contact us via e-mail at the following address: privacy@sedin.ch.

If you feel that your data has been handled incorrectly, or you are unhappy with the way we have dealt with your query regarding the way we use your personal data, you have the right to complain. You should seek advice from the Supervisory Authority in the country that you reside.

If you reside in Switzerland, please use this information to reach out to the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch/edoeb/fr/home.html

If you reside in the European Union, please note that SEDIN SA has appointed the Irish company Data Protection Representative Ltd. (DataRep – https://www.datarep.com) as its Data Protection Representative for the purposes of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and The Data Protection Act 2018 (as amended) in the UK.

If you want to raise a question to SEDIN SA, or otherwise exercise your rights in respect of your personal data, you may do so by:  

  • Sending an email to DataRep at datarequest@datarep.com quoting “SEDIN SA” in the subject line;  
  • Contacting DataRep on their online webform at www.datarep.com/data-request or  
  • Mailing your inquiry to DataRep at the most convenient of the address available as mentioned here.

When preparing your own documentation identifying DataRep to be contacted as your Data Protection Representative, please ensure those contacting are instructed to post their requests addressed to ‘DataRep’ and not your organisations directly; communications addressed to you directly but at our contact locations will likely not be received.

If you contact DataRep by mail, it is essential that you mark your letters for the attention of DataRep, not SEDIN SA, otherwise your request may not reach DataRep. Please clearly refer to SEDIN SA within your correspondence.

For any question about how DataRep is handing your data, please refer to www.datarep.com/privacy- policy.

10. Google Analytics

For statistical purposes, this website uses Google Analytics, a web analysis service provided by the Californian company Google Inc. To do this, Google Analytics uses cookies, which are text files placed on your computer. The information generated by the cookies covers the use of the website (including your IP address) and is transmitted to and stored by Google Inc. on servers in the United States. SEDIN SA will have access to this information to analyse the activity on its Website.

For further information on Google Analytics and its impact on your browsing experience:
https://analytics.google.com/analytics/web/provision/#/provision

You may disable the Google Analytics cookies by carrying out the following steps:
https://tools.google.com/dlpage/gaoptout

11. LinkedIn

SEDIN SA has its own page on the LinkedIn social network: https://www.linkedin.com/company/sedin-sa/

This website and its services are offered and managed by third parties who have established their own rules of use and data protection policy. You are therefore exclusively subject to them.